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AI-Agents
Matilda AI Receptionist
Multi-modal AI hospital receptionist capable of autonomous phone calls (Twilio), WhatsApp messaging, web voice integration, and automated appointment booking.
Overview
Matilda is an advanced AI agent built to revolutionize hospital front desks. By orchestrating LLMs with Twilio and WebRTC, Matilda can speak with patients naturally over standard phone lines and web voice calls. It also handles asynchronous text messaging via WhatsApp. Capabilities include dynamic appointment booking, routing urgent inquiries, answering hospital FAQs, and updating databases in real-time.
Voice AI
Real-time speech-to-text and text-to-speech processing with sub-second latency.
Multi-Channel
Seamlessly operates across phone calls, web voice, and WhatsApp.
Tech Stack
AI OrchestrationNode.jsTwilio VoiceWhatsApp APIWebRTCLLMs
Meta
Status
Completed